College of Engineering Ambassador

Illinois State•Normal, IL

1d•Onsite

About The Position

Customer service/reception for student success office at the GE Road Complex. Perform tasks such as distributing mail, answering the telephone, and other general office duties. Assistance with student recruitment particularly during information sessions and events. Assistance with event and programming planning and preparation. This person will also assist with student engagement and social media communication initiatives. The student in this role will give tours of the new engineering building to prospective students and families. The student employee will need to demonstrate strong knowledge and implementation of excellent customer service in this position.

Requirements

Must be an active Illinois State University student in good academic and disciplinary standing at the time of the application and throughout employment
Must be able to commit to the position for at least two consecutive semesters
Demonstrate strong knowledge and implementation of excellent customer service

Nice To Haves

Strong customer service/communication skills
Attention to detail
Social Media/Marketing Skills
Ability to perform tasks promptly and efficiently

Responsibilities

Distributing mail
Answering the telephone
Other general office duties
Assistance with student recruitment particularly during information sessions and events
Assistance with event and programming planning and preparation
Assist with student engagement and social media communication initiatives
Give tours of the new engineering building to prospective students and families