About The Position

Hyatt Vacation Ownership offers a comprehensive internship program at one of our stunning resort locations, available in 3- or 6-month durations. The program is built around gaining in-person, on-site work experience within a designated department, receiving personalized guidance from experienced property leaders, participating in exclusive sessions with senior company executives, shadowing different departments, conducting interviews with senior leaders, collaborating on a meaningful project, joining interactive online sessions, and connecting with fellow interns. This is a fully on-site internship at one of the designated Hyatt Vacation Ownership resort locations in San Antonio, TX. Candidates must be actively pursuing a college degree at any level. While students majoring in Hospitality or Business Management are preferred, applicants from other academic disciplines are also encouraged to apply. A valid driver’s license may be required, depending on the scope of the role. Housing accommodations and relocation are the students’ responsibility.

Requirements

  • Must be available to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.
  • This is a fully on-site internship at one of the designated Hyatt Vacation Ownership resort locations.
  • Candidates must be actively pursuing a college degree at any level.
  • A valid driver’s license may be required, depending on scope of role.
  • Interns must be able to reach overhead and below knee level, and perform physical activities such as bending, twisting, pulling, and stooping.
  • Interns must also be capable of standing, sitting, or walking for extended periods.
  • The ability to lift, carry, push, or pull items weighing up to 25 pounds without assistance is required.

Nice To Haves

  • Students majoring in Hospitality or Business Management are preferred, applicants from other academic disciplines are also encouraged to apply.

Responsibilities

  • Rotate through various food outlets based on property size and offerings (e.g., pool bar, marketplace, etc.)
  • Gain experience in both front and back of house operations
  • Learn key roles such as: Server, Food prep/Cook, Expeditor, Bar Staff
  • Observe and learn key components of inventory control, placing orders and handling alcohol responsibly.
  • Partnership with Recreation team for themed events, holidays, and property celebrations.
  • Learn and apply brand-standard welcoming techniques to deliver an exceptional guest experience
  • Welcome and assist guests and owners during the check-in and check-out process
  • Learn how to be a helpful resource to guests by taking care of requests and inquiries
  • Learn to handle daily front desk tasks and participate in problem solving
  • Learn the difference between ownership and nightly reservations
  • Observe and learn the pre-arrival process for guests
  • Get to know room locations and how they are assigned
  • Promote fun resort activities and facilities to guests of all ages
  • Lead and support activities like trivia, pool games, outdoor fun, and educational programs
  • Help with setup and execution of special events such as food tastings and local storytelling
  • Understand the importance of interacting directly with guests to create fun and memorable experiences
  • Learn how to plan and organize daily and special activities
  • Observe and support areas like health and fitness, childcare, and team leadership

Benefits

  • $1,000 SIGN ON BONUS (for new hires and rehires, internal candidates excluded. Payment will be one-time payment processed within the first two pay cycles (30 days from start date))
  • Special rates and perks at Hyatt Vacation Ownership properties—for associates, family, and friends.
  • Holiday pay when scheduled to work on company-recognized holidays.
  • Priority consideration for future career opportunities within Hyatt Vacation Ownership for successful program completers.
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