College Intern - Summer 2027 - Commercial Sales

company•Town of Colonie, NY
•$18 - $20

About The Position

The Summer College Internship Program is a paid, 10-week internship experience for undergraduate and graduate students. Interns work on meaningful projects, receive mentorship from their managers, attend development workshops, and develop throughout the summer. Workshops focus on business concepts and support the transition from school to the corporate environment. Interns may work in technical or non-technical areas and across a range of skills-based tracks. Housing is not provided. The internship runs from the first Monday in June through the second Friday in August, for up to 40 hours per week. The Commercial Sales intern supports sales representatives and market analysis, including researching prospective employer groups, tracking sales opportunities, preparing reports and materials, and helping coordinate renewal activities. The intern also assists with analyzing healthcare and insurance market trends, competitor offerings, and small-group market opportunities; preparing recommendations and educational communications; and supporting customer service, data accuracy, and process-improvement efforts. Working with a mentor, the intern contributes to strategic projects, completes assignments based on business needs and qualifications, and delivers a presentation at the end of the internship. The position requires reliable attendance, adherence to company policies and the Corporate Code of Conduct, and protection of member privacy. Duties may include other functions assigned by management. The role may involve travel across the Health Plan service region for meetings or training. Remote work may be available on a case-by-case basis.

Requirements

  • High school diploma and proof of continuous college enrollment in a full-time undergraduate or graduate degree program.
  • Must be in good academic standing.
  • Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical audiences and staff at all levels.
  • Ability to multitask in a fast-paced, changing environment while maintaining attention to detail and producing high-quality work.
  • Ability to work well in a team and establish good working relationships with peers.
  • Strong organizational, analytical, problem-solving, and prioritization skills.
  • Proactive approach to work, with creativity and flexibility in completing assigned tasks.
  • Commitment to continuous improvement of skills and team functioning.
  • Self-motivated and able to work independently and on intra- and inter-departmental teams as needed.
  • Experience with Microsoft Office Suite.
  • Experience using a desktop computer in a professional environment.
  • Ability to sit and/or stand at a workstation while viewing a computer and using a keyboard, mouse, and/or phone for three or more hours at a time.
  • Ability to travel across the Health Plan service region for meetings and/or training courses as needed.

Nice To Haves

  • Majors or degree programs in Business Administration, Marketing, Healthcare Administration, Finance, Communications, or a similar program.
  • Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.
  • Ability to work independently and collaboratively in a team environment.
  • Previous customer service, sales, or internship experience.
  • Experience leading projects, student organizations, or volunteer initiatives.
  • Interest in healthcare, employee benefits, health insurance, or sales.
  • Experience analyzing data and presenting recommendations.

Responsibilities

  • Assist Sales Representatives with preparing materials for broker and employer meetings.
  • Research prospective employer groups within target markets.
  • Track sales opportunities and maintain accurate data in CRM systems.
  • Prepare enrollment, renewal, and sales reports.
  • Monitor upcoming renewals and assist with organizing renewal activity.
  • Maintain broker contact information and distribution lists.
  • Help create broker communications and presentations.
  • Research local and regional healthcare and insurance market trends.
  • Analyze competitor health plan offerings, product enhancements, pricing strategies, and wellness programs.
  • Summarize market research and present recommendations to leadership.
  • Identify opportunities to improve market penetration within the small group segment.
  • Participate in customer service and issue-resolution discussions.
  • Help prepare educational materials for brokers and employer groups.
  • Validate data accuracy within internal systems.
  • Support process-improvement initiatives to streamline sales operations.
  • Document workflow processes and identify efficiency opportunities.
  • Work with a mentor and support key strategic projects.
  • Complete assignments based on business needs, departmental priorities, and individual qualifications.
  • Perform technical and/or non-technical tasks across business-related projects.
  • Create and deliver a presentation at the completion of the internship.
  • Demonstrate integrity and support company mission, values, Corporate Code of Conduct, and Lifetime Way values and beliefs.
  • Maintain confidentiality and protect member privacy in accordance with company policies.
  • Maintain regular and reliable attendance.
  • Perform other functions as assigned by management.

Benefits

  • Paid 10-week internship.
  • Potential participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.
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