College Intern – Continuous Process Improvement

Port of Seattle • Seattle, WA

2h

About The Position

This is a full-time summer and part-time school year internship opportunity expected to last one year. As part of Continuous Process Improvement (CPI), the process improvement program works to streamline processes and reduce frustration for employees at the Port of Seattle. We inform and influence employee engagement in problem-solving, streamlining, and improving processes throughout the Port of Seattle.
You will assist the Continuous Process Improvement Program Managers by partnering on content and curriculum documentation, and process analysis to identify improvement opportunities. Some of your duties include:
Create CPI standard operating procedures (process maps) for internal processes
Utilize Mural to create templates for CPI standard work (training will be provided for Mural)
AI research and application understanding
Edit and design CPI training content
SharePoint process and design
Review and map out processes in identified areas – creating standard work
Other duties as assigned
In addition to gaining valuable experience with process improvement tools, methodologies, techniques, and strategies, you will get a firsthand look at the operations of a highly active continuous process improvement department that supports all aspects of problem-solving, respect for people, waste elimination, and standard work creation.

Requirements

• A student – You must be currently enrolled in an undergraduate degree program or other post-secondary certificate program, or a recent graduate (< 1 year ago) in a program related to lean six sigma, supply chain management, business or public administration, or related field.
• Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
• A creative, clear communicator – You know how to put your audience first, crafting the right words, graphics, photos, or video to capture their interest and absorb your message.
• Detail Oriented – You pay attention to detail and accuracy, have an eye for aesthetics, and have a high standard for the quality of your work.
• Curious and outgoing – You are comfortable interviewing others and asking follow-up questions to draw out the most relevant and interesting details.
• An agile learner – You are comfortable trying new tools and learning new skills excites you, and you consistently strive for higher proficiency.
• Organized and proactive – You have experience prioritizing and completing multiple, simultaneous projects. You have a track record of successfully meeting tight deadlines and of staying ahead of your to-do list.
• Trustworthy – You can be relied upon to work increasingly independently under decreasing supervision, and you know how to maintain confidentiality.

Responsibilities

• Create CPI standard operating procedures (process maps) for internal processes
• Utilize Mural to create templates for CPI standard work (training will be provided for Mural)
• AI research and application understanding
• Edit and design CPI training content
• SharePoint process and design
• Review and map out processes in identified areas – creating standard work
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed