College Intern - Apprenticeship & Skills Training

SRP • Tempe, AZ

6d • Hybrid

About The Position

SRP is seeking a motivated College Intern to support our teams while gaining hands-on experience in a collaborative, mission-driven environment. This internship offers students the opportunity to apply classroom knowledge to real-world projects that support SRP’s commitment to delivering reliable, sustainable water and power services. Interns will work closely with experienced professionals, contribute to meaningful work, and develop technical and professional skills relevant to their field of study. The role is designed to foster learning, teamwork, and innovation while providing exposure to SRP’s operations and culture. This is an excellent opportunity for students who are eager to learn, grow, and make an impact while exploring a future career with SRP. The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum.

Requirements

• A high school diploma, GED, or equivalent is required.

Nice To Haves

• Familiarity with Microsoft Office (Word), Outlook, Excel
• Familiarity with Desktop hardware, including the ability to problem-solve hardware component issues
• Familiarity with Laptop hardware, including wireless

Responsibilities

• Monitor an email box, and create tickets to track and route requests in a timely manner
• Provide phone assistance to internal SRP clients with varying degrees of technical knowledge.
• Provide excellent customer service demonstrating patience while effectively dealing with client problems.
• Perform problem-solving over the phone or via email and determine appropriate course of problem escalation as required.
• Complete basic tasks within the Learning Management System
• Support team on miscellaneous tasks as needed

Benefits

• 401(k) plan with employer matching
• Access to a recreation and fitness facility
• Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED