College Care Advisor (Student Services Professional II)

San Diego State University • San Diego, CA

1d • Hybrid

About The Position

The College Care Advisor plays a vital role in supporting undergraduate student success within the College of Sciences, with a primary focus on psychology majors and minors. This position provides comprehensive academic advising while serving as a key contributor to the launch and ongoing success of the Psychology bachelor’s degree program at SDSU’s Chula Vista location. With a regular on-site presence at Southwestern College, the role supports transfer and upper-division students while collaborating closely with faculty, the College of Sciences Student Success Center, and campus partners. Blending advising, program development, and cross-campus coordination, this is an exciting opportunity for a student-centered professional passionate about supporting diverse learners in a multi-site academic environment. The College of Sciences Student Success Center (CSSC) supports student achievement and timely graduation for all students in the sciences. The Center advances these goals by improving access to academic information, student success resources, and comprehensive advising services, while also providing coordination, structure, and support for departmental advising units across the College. The CSSC serves as the central hub for collaborative partnerships that support undergraduate success, including study abroad, on- and off-campus internships, undergraduate research, and other high-impact academic and experiential learning programs within the College of Sciences. Within the CoS, the psychology advising office provides lower- and upper-division advising; exploratory major advising for students considering entry into or transition within psychology disciplines; career exploration and preparation; and guidance for students planning to pursue graduate study in psychology and related fields. The psychology advising office also supports graduation initiatives, student retention efforts, and other college-wide student success programs. In addition, the psychology advising office identifies students experiencing academic difficulty and proactively coordinates outreach, intervention, and referrals to appropriate campus resources as needed.

Requirements

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
• Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
• Proficiency in Microsoft Office Suite (including Word, Excel, Outlook, and PowerPoint).

Nice To Haves

• Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.
• A master’s degree in a job-related field may be substituted for one year of professional experience.
• Academic background or professional experience in the sciences or a related field is preferred.
• Experience working in a college or university setting, such as admissions, academic advising, evaluations, registrar, or other student services–related offices is preferred.
• Bilingual in Spanish and English is preferred.
• Demonstrated experience working with and supporting diverse student populations is preferred.
• Experience delivering presentations to audiences of varying sizes and backgrounds is preferred.
• Experience preparing written reports, summaries, or program documentation is preferred.
• Experience updating and maintaining websites or web-based content is preferred.

Responsibilities

• Provide comprehensive academic advising on degree requirements, course selection, academic planning, and university policies for psychology majors and minors.
• Serve as the primary advisor supporting the launch and implementation of the Psychology program at SDSU Chula Vista.
• Manage moderately complex advising cases, including transfer articulation, academic standing concerns, and nontraditional pathways.
• Develop and implement student success initiatives, workshops, and communication strategies to promote retention and timely graduation.
• Collaborate with faculty, staff, and campus partners while providing guidance and support to peer advisors.

Benefits

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees