Collector/Meter Reader (WA)
About The Position
Washington Water Service Job Description: California Water Service Group invites you to build a meaningful career with the third-largest publicly traded water utility. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values-integrity, service, value, health and safety, respect and collaboration, and corporate citizenship-and reflected in our recognition as a Top Workplace®, a Great Place to Work®, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose-driven organization where your work makes a lasting impact. The Meter Reader\Collector position reports directly to the Meter Reading Superintendent and is responsible for Meter Reading and Collections in multiple counties throughout Washington State. The position is located in Gig Harbor, Washington.
Requirements
- High School Graduate and/or equivalent relevant water industry or field operations experience
- Must obtain First Aid Card within 2 year of employment
- Ability to complete meter-reading assignments according to schedule with the use of a hand-held device - quickly and accurately
- Ability to deal tactfully and professionally with customers
- Ability to sustain a walking pace sufficient to read a pre-assigned number of meters daily
- Ability to work under adverse weather conditions for extended periods of time
- Ability to recognize and report abnormalities found at meter locations
- Must be a Team Player and a self-starter who can work in group situations as well as independently with minimal supervision
- Strong mathematical, written, and oral communication skills
- Proficient in the use of Microsoft Office applications
- Valid Washington State Driver’s License
Responsibilities
- Reads customer and wellhead volume meters accurately according to assigned schedules with the use of a hand-held electronic device, noting any and all questionable readings and concerns
- Meter re-reads when necessary
- Performs turn-off and turn-on procedures for non-payment and returned checks in connection with collection procedures
- Collects monies and provides customers with receipts in the field
- Communicates with customers on-site regarding questions about their meter readings or water consumption
- Inspects water services and plumbing systems in the field as directed or if indicated by situation on-site.
- Report tampering with water meters, unmetered water services, potential cross connections, and other infractions of water usage directly to the Customer Service Manager
- Installs, repairs and replaces meters, electronic radio transmitters, meter boxes, and lids
- Responsible for hanging hand deliver notices
- Performs work on-site in the assigned office location
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
