Collector II

Akumin • Florida Remote Worker, FL

11d • Remote

About The Position

The Medical Collector contacts payers for status of payment of outstanding claims, including commercial and government carriers, and patient liabilities in the appropriate time frame. Responsible for rebilling of all claims as needed, including correction of missing/inaccurate data, and appeals of denied claims with appropriate documentation for processing and payment. Identifies and submits appropriate and accurate adjustments to accounts. Identifies and refers uncollectible accounts to outside collection agencies or bad debt write off. Specific duties include, but are not limited to: Initiate follow-up with insurance companies for payments of pending claims. Appeals denied claims with insurance carriers. Research credit balances to determine if a refund is due. All EOB’s have to be pulled and a check request form is given to Management for approval before a check is cut. Reviews and interprets contracts and billing. Takes incoming calls from providers or patients meeting service level standards. Process payments over the phone. Learn the collection system (Intergy) and work flow between other department business partners. Other duties as required.

Requirements

• High School Diploma or Equivalent Experience
• Minimum of 6 months prior medical billing/collections experience.
• Proven experience in using multiple computer screens and applications simultaneously to navigate, type, and access information.
• Experience navigating insurance company web portals.
• Strong multi-tasking abilities.
• Strong verbal and written communication skills.
• Team player with ability to communicate at all levels in the organization and with different types of customers.

Nice To Haves

• Experience in healthcare/medical industry preferred.

Responsibilities

• Initiate follow-up with insurance companies for payments of pending claims.
• Appeals denied claims with insurance carriers.
• Research credit balances to determine if a refund is due.
• Take incoming calls from providers or patients meeting service level standards.
• Process payments over the phone.
• Learn the collection system (Intergy) and work flow between other department business partners.

Benefits

• Equal opportunity employer
• Consideration for employment without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED