Collections Specialist (Temporary)
About The Position
The Brooklyn Navy Yard Development Corporation (BNYDC) is a not-for-profit corporation that serves as the real estate developer and property manager of the Yard on behalf of its owner, the City of New York. BNYDC strives to provide an environment in which innovative companies can take root and grow. The Billing & Collections Specialist is responsible for invoicing tenants for rent and utilities, collecting payments, resolving overdue bills, monitoring tenant ledgers, and delinquency reporting. This role works directly with the Manager of A/R, Leasing, Legal, and Property Managers to create and implement improved billing workflows and rent collection programs to meet and exceed rent collection and uncollectible rent/uncollectible other income goals.
Requirements
- Demonstrated knowledge of administrative procedures and best practices for commercial billing collections
- Customer-focused with a proactive approach to problem solving
- Strong written and verbal communication skills, with the ability to clearly report financial data
- Process-driven mindset; ability to develop, recommend, and execute process improvements
- Results-oriented with the ability to resolve challenges
- Excellent analytical and quantitative skills
- Proficiency in Microsoft Office
- Bachelor’s degree in accounting or finance
- 2+ years of experience in corporate billing collections
- Demonstrated expertise in Excel
Nice To Haves
- Experience with Yardi Voyager preferred
- Experience working in real estate preferred
Responsibilities
- Review and validate lease terms to provide timely and accurate rent statements for all tenants
- Coordinate the input of utility data and allocations, and help resolve any tenant account disputes
- Facilitate cash applications, account reconciliations, and daily cash postings for tenants
- Follow up with tenant billing discrepancies and resolve invoice queries
- Collect payments from tenants in accordance with due dates pursuant to tenants’ leases or other agreements
- Communicate payment discrepancies and accounts receivable delinquencies, collect backup from appropriate BNYDC departments for tenant review
- Flag tenants to be escalated into legal action for non-payment
- Support Legal and Leasing teams with monitoring non-payment legal actions, advancing tenants through legal proceedings
- Responsible for tenants’ accounts receivables; cash applications, account reconciliations, and daily cash postings
- Tracking compliance with deferred rent agreements
- Suggesting appropriate payment plans to management for tenants when needed
- Set up charges for security deposits, prepare appropriate documentation of funds to be sent to/from security deposit accounts along with appropriate bank documentation
- Prepare reconciliation of security deposits per leasing report vs detailed bank statement on a t-code basis and reconcile to the general ledger
- Report on collection activities and accounts receivable status
- Prepare summaries and report out in regular meetings to key stakeholders
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
