About The Position

Performs account follow-up with third-party payers, including traditional commercial insurance carriers, HMOs, PPOs, EPOs, international payers, auto liability and other liability carriers, and other nongovernmental third-party payers. Duties include collections, appeals, billing, adjustments, EOB review, correspondence, and managing all types of denials. Works on special complex, high-priority projects as assigned by management.

Requirements

  • High school diploma or equivalent, or work experience in lieu of a high school diploma.
  • Three years of billing experience is preferred.
  • Experience within an acute hospital setting, with strong emphasis on managed care contracts and appeals/underpayment collection activities.
  • Excellent customer service skills.
  • Knowledge of collection techniques and collection laws, including AB1455, the Knox-Keene Act, and Health & Safety Codes.
  • Knowledge of medical terminology and CTP/HCPS codes.
  • Knowledge of networks, IPAs, HMOs, PPOs, PCPs, and contract affiliations.
  • Strong analytical skills.
  • Proficiency with spreadsheets.

Nice To Haves

  • Bilingual Spanish preferred.
  • Three years of billing experience is preferred.

Responsibilities

  • Follow up on accounts with third-party payers.
  • Perform collections, appeals, billing, and adjustments.
  • Review EOBs and handle correspondence.
  • Manage all types of denials.
  • Work on special complex, high-priority projects assigned by management.
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