Collections Specialist |Part-time

Bunzl Career•Danvers, MA

5d•Hybrid

About The Position

McCue Corporation, a division of Bunzl, is a recognized global market leader in asset protection and people safety solutions, cart corrals, barrier systems, crash-rated bollards, and industrial safety products deployed across grocery, retail, warehouse, healthcare, QSR, and industrial environments. We are seeking a Collections Specialist to work part-time, based out of the Danvers, MA, office. The Collections Specialist plays a vital role within the Finance Department and is primarily responsible for collecting on and reducing outstanding customer balances. This position works directly with customers to secure timely payments, resolve account issues, and support the company's cash flow objectives. This role is hybrid, with office hours in Danvers, MA, 1-2 times per quarter. Part-time: 20-25 hours per week.

Requirements

High school diploma or equivalent is required
3+ years of B2B Collections experience
Computer skills with Microsoft Outlook, Excel, and Word
Self-motivated, enthusiastic, energetic, dependable, and hard-working individual with the ability to work well in a team as well as an individual contributor

Nice To Haves

Bachelor's degree in Accounting preferred
Experience with Microsoft Dynamics GP 18.6 is preferred

Responsibilities

B2B collections; manage assigned customer accounts and take ownership of collection activities to ensure timely payment of outstanding balances.
Contact customers by phone and email regarding past due invoices and secure payment commitments.
Monitor aging reports and proactively work to reduce delinquent accounts and improve cash collections.
Escalate collection issues as needed and partner with internal teams to resolve barriers to payment.
Research and resolve billing discrepancies, short payments, unapplied cash, deductions, and credit issues.
Process invoices through customer portals and ensure accurate and timely submission.
Provide customers with invoices, statements, proof of delivery, and other supporting documentation as needed.
Maintain detailed collection notes and accurate customer account records within the accounting system.
Build positive relationships with customers while maintaining a professional and consistent collection approach.
Collaborate with Sales, Customer Service, and other departments to resolve account issues and accelerate payment.
Prepare weekly aging and collection status updates for management review.
Support cash application, account reconciliations, accounts receivable and other accounting functions as needed.