Collections Specialist (HYBRID)

Aston Carter•Pine Grove Township, PA

6d•$23 - $26•Hybrid

About The Position

We are seeking a motivated and detail-oriented Collections Representative with a focus on business-to-business interactions. The ideal candidate will have experience in lien and claims management as well as collections duties for accounts receivable within an assigned area.

Requirements

2+ years of collection experience in a construction or manufacturing environment.
1+ years of experience with the Texas Notice Process.
1+ years of experience with lien releases and waivers.
Proficiency in Microsoft Office.
Ability to work independently and as part of a team.
Attention to detail and strong organizational skills.
Excellent written and verbal communication skills.
Commitment to excellent customer service at all times.
Knowledge of mechanic statutes and payment bond claim procedures.
Ability to work in a fast-paced environment while maintaining a professional demeanor.

Nice To Haves

Experience with SAP is a plus.

Responsibilities

Complete and document daily collection calls and identify high-risk accounts, placing them in suspension according to department guidelines.
Resolve disputes and negotiate payouts within department guidelines in a timely manner.
Identify, document, and distribute disputes to the appropriate department for resolution, and conduct conferences with sales and/or customers to resolve disputed items.
Conduct monthly meetings to communicate the collection status of balances on assigned accounts with branch and company management.
Prepare preliminary lien notices and bond claims that comply with state statutes to secure account receivable balances, and file actual lien filings according to state statutes.
Review open accounts receivable by project and sign legal documents waiving security rights when applicable.
Maintain accurate and up-to-date records of collection activities and prepare reports on performance and trends as needed.
Identify and implement process improvements to enhance collection efficiency and effectiveness.
Analyze collection data to identify trends, patterns, and areas for improvement.