Collections Rep

PestCo LLC•Irving, TX

10d•Remote

About The Position

You will be working in the admininistrative department to assist Accounts Receivable with duties such as collections, sending invoices and communicating with customers. Specifically 1. Provide invoices and statements to customers. 2. Cross Train on other accounting/billing processes. 3. Updating Compliance companies with current insurance information. 4. Monitor branch accounts receivable and identify overdue accounts. 5. Contact customers with overdue accounts and attempt to collect the overdue amount. 6. Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer. 7. Resolve customer issues and complaints concerning billing. Other responsibilities: Collaborate with other departments and managers on problem resolution. Assist with special projects and analysis.

Requirements

High school diploma or equivalent.
Strong Communication skills effectively through verbal, written and in person.
Strong customer service and in-person presentation skills.
Strong attention to detail and accurate record keeping.
Self-motivated.

Responsibilities

Provide invoices and statements to customers.
Cross Train on other accounting/billing processes.
Updating Compliance companies with current insurance information.
Monitor branch accounts receivable and identify overdue accounts.
Contact customers with overdue accounts and attempt to collect the overdue amount.
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Resolve customer issues and complaints concerning billing.
Collaborate with other departments and managers on problem resolution.
Assist with special projects and analysis.