Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members). This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union