38179 | Collections Manager - Mat leave

Brilliant AgentAustin, TX
20d$60 - $63Remote

About The Position

Join a Dynamic Team as a Collections Manager (Mat Leave Coverage) - Remote Opportunity Are you a results-driven collections professional with leadership experience seeking a chance to make a meaningful impact in a fast-growing, socially responsible organization? This is the second-largest social good software company globally, is seeking a motivated Collections Manager to oversee our high-volume receivables team during a temporary maternity leave. This is a contract role perfect for a doer who thrives in a busy, changing environment and is eager to contribute immediately. In this pivotal role, you'll oversee the collections process, manage a talented team, and collaborate with finance and IT teams to ensure streamlined operations. Your expertise in collections, coupled with your ability to adapt quickly and communicate effectively, will help maintain our momentum while providing strategic insights through reporting. This high-energy position offers a fantastic opportunity to be part of a mission-driven company that supports over 16,000 nonprofits and leading corporations worldwide.

Requirements

  • Minimum 8+ years of experience in collections management or a similar financial leadership role
  • Proven leadership skills with experience motivating and developing teams
  • Strong proficiency in Excel, including pivots, VLOOKUPs, and SUMIF formulas
  • Experience managing high invoice volumes (7,000-8,000/month) and large aging receivables
  • Ability to interpret and produce complex reports and data analysis
  • Familiarity with debt collection processes, automation, and software
  • Excellent negotiation and communication skills
  • Ability to handle a chaotic, fast-paced environment and pivot as needed
  • Ability to work effectively in a remote setting, coordinating with teams and stakeholders across multiple time zones
  • Flexibility to adapt to a busy, sometimes chaotic work environment
  • Willingness to learn new systems and processes quickly, with proactive communication and curiosity

Nice To Haves

  • Experience with SaaS industry billing, revenue recognition, or SaaS-based ERP systems
  • Knowledge of High Radius, Sage Intacct, Workday or Salesforce
  • Exposure to global team management, including offshore and onshore coordination
  • Financial forecasting and ad hoc reporting capabilities
  • Prior experience in SaaS or technology industries is highly desirable
  • Leadership experience in a remote or distributed team environment

Responsibilities

  • oversee the collections process
  • manage a talented team
  • collaborate with finance and IT teams to ensure streamlined operations
  • maintain our momentum while providing strategic insights through reporting

Benefits

  • Health insurance
  • dental insurance
  • vision insurance
  • 401(k)
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