Collections & Legal Recovery Manager

Del Sol Furniture & Mattress•Phoenix, AZ

1d•$50,000 - $60,000•Onsite

About The Position

Del Sol Furniture is seeking an experienced Manager to oversee our Collections and Legal Recovery departments . This is a key leadership role for a professional who thrives on coaching, process improvement, and driving results . We’re a family-owned furniture business serving the Phoenix area since 1997. We provide in-house credit to our customers, and this role ensures that our collections and legal recovery operations run efficiently, professionally, and in full compliance with regulations. At Del Sol Furniture, we’re proud to be a local, family-owned furniture business serving the Phoenix area since 1997 . We currently have 4 beautiful showrooms, and we’re big enough to compete against the “big box stores” yet small enough to provide that white glove service that customers demand and expect in Phoenix! You'll be working with a merry group of people with friendly leadership and fun personalities. If you’re interested in job growth, we have it! Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Requirements

Proven management experience in collections, legal recovery, or a related field
Strong leadership, communication, and coaching skills
Ability to analyze performance data and implement process improvements
Bilingual (English/Spanish) preferred
High level of integrity and professionalism
Strong organizational and problem-solving abilities

Responsibilities

Lead and manage both Collections and Legal Recovery teams to achieve departmental goals
Develop and implement strategies to optimize recovery rates and minimize delinquencies
Coach, train, and mentor staff to improve performance, documentation, and customer interactions
Monitor metrics, prepare reports, and adjust processes to enhance efficiency and results
Ensure compliance with federal, state, and local regulations in all collection and legal recovery activities
Collaborate with internal departments and external legal counsel as needed
Identify opportunities for process improvement and cost reduction