Collections & Cash Application Associate

Aston Carter•Pompano Beach, FL

1d•$22 - $24•Onsite

About The Position

As a Collections & Cash Application Associate, you will be responsible for applying and posting daily customer payments accurately and timely, ensuring proper invoice matching and account reconciliation. You will research and resolve unapplied, misapplied, or short-paid cash, and conduct targeted outreach to customers as needed. Additionally, you will maintain accurate documentation of cash application activities and collaborate closely with various teams to resolve account issues.

Requirements

Proficiency in Microsoft Office and Excel.
Experience with accounting software, B2B collections, accounts receivable, and cash application.
3+ years of experience in AR/cash applications/collections.
Experience with backlog clean up and DSO reduction.
Experience with ERP systems like Microsoft Dynamics Business Central and QuickBooks.
Strong customer service orientation and effective communication skills.
High attention to detail with excellent organizational and time-management skills.
Ability to work independently and collaboratively in a team-oriented environment.

Nice To Haves

2–3+ years of experience in accounts receivable, cash applications, or related accounting functions.
Experience in construction, service, or repair industries is beneficial.
Solid understanding of AR processes, basic accounting principles, and invoicing.

Responsibilities

Apply and post daily customer payments accurately and timely.
Research and resolve unapplied, misapplied, or short-paid cash.
Conduct targeted outreach to customers to clarify remittance details and resolve payment discrepancies.
Maintain accurate documentation of cash application activity within the ERP system.
Proactively research closed, inactive, or legacy accounts to clear residual balances.
Collaborate with billing, collections, service, operations, and accounting teams to resolve invoice disputes and account issues.
Utilize Microsoft Dynamics Business Central and other software to review invoice statuses and post cash.
Generate and analyze AR aging and unapplied cash reports.
Ensure compliance with internal controls, accounting policies, and audit requirements.
Support continuous improvement initiatives for cash application processes.