Cash Application Specialist

Inhabit Iq•Knoxville, TN

1d•Hybrid

About The Position

Inhabit operates a unique collective of tech forward companies serving the residential, commercial, and short term rental industries. Our team members deliver best in class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com . Job Description Reporting to the Manager of Cash & Collections, the Cash Application Specialist is a part of the Corporate Inhabit Accounting Team and is responsible for managing accounts receivable, resolving past due balances, and optimizing the collections process. The Cash Application Specialist will play a key role in contacting customers, negotiating payment terms, and ensuring timely resolution of outstanding invoices. Additionally, this role involves analyzing billing data for accuracy, maintaining records in Salesforce and NetSuite, and collaborating with internal teams to improve cash flow. You will work closely with Accounting, Finance, and Customer Success teams to ensure seamless billing and collections processes. This position will collaborate with Product, Sales, and Legal teams to resolve billing discrepancies, maintain compliance, and improve collections efficiency.

Requirements

1 to 3 years of experience in Accounts Receivable, Cash Application, or related field.
Strong attention to detail and accuracy.
Proficiency in ERP systems (NetSuite, Salesforce) as well as Microsoft Outlook and Excel.
Ability to analyze data and resolve discrepancies.
Excellent organizational and time management skills.
Strong communication and problem solving abilities.
High School Diploma required, relevant work experience in accounting, finance, business administration or related work experience will be considered.

Responsibilities

Process and apply daily customer payments, including check, ACH, wire, and credit card transactions.
Reconcile payments with remittance information, bank reports, and lockbox files.
Research and resolve unapplied or unidentified payments.
Maintain accurate and timely posting to customer accounts.
Investigate and clear payment discrepancies, short pays, overpayments, chargebacks, and deductions.
Work closely with the Collections team to resolve payment issues and maintain up to date customer account records.
Prepare daily, weekly, or monthly cash application reports as required.
Maintain documentation for audit compliance and internal controls.
Partner with Billing, Collections, and Customer Service teams to resolve disputes and ensure accurate customer accounts.
Communicate professionally with customers as needed to obtain remittance details or clarify payment information.