Collections Associate

Spot Inc. • Indianapolis, IN

17h • Onsite

About The Position

Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their assigned customer accounts remain current and accurately reflect all financial transactions. This position plays a critical role in managing the company's accounts receivable by actively pursuing outstanding customer payments and ensuring the timely collection of all receivables.

Requirements

• Candidates should have an accounting, finance, business management, or similar background. You will be highly detail oriented, possess strong communication and organization skills, and excel in a fast paced, high-volume environment.
• Associate’s degree required, bachelor’s degree preferred
• 2+ years of previous accounts receivable / collections experience in a fast paced, high-volume position in lieu of a degree
• Intermediate to advanced computer knowledge required
• Must be able to sit at a desk for extended periods
• Full time, in office position

Nice To Haves

• Prior logistics industry experience a plus

Responsibilities

• Generate and distribute SOAs (Statement of Account) reflecting open invoices and balances due to assigned customers on a regular cadence
• Utilize customer Transportation Management Systems (TMS) to obtain invoice status updates used to reconcile against internal records
• Develop and maintain open lines of communication with assigned customer AP contacts to follow up on past due balances and secure payment commitments
• Address customer inquiries and disputes related to outstanding balances, working closely with internal departments as needed to clarify issues and expedite resolution
• Investigate and resolve instances related to unapplied cash, ensuring accurate and timely application of funds to the correct invoices

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree