Collections Analyst

TEKsystems•Woburn, MA

2d•$27 - $27•Hybrid

About The Position

We are seeking a Collections Analyst to assist the Accounts Receivable team which is responsible for reconciling and reducing receivable balances maintaining accurate documentation and supporting internal workflows. In this role your day-to-day will include validating billing maintaining customer account documentation supporting internal processes organizing timelines and assisting with customer communications. You will partner crossfunctionally to resolve disputes ensure accurate billing and provide excellent service to internal and external stakeholders.

Requirements

Between 1–3 years of collections experience in an Accounts Receivables department.
Strong follow-up skills; ability to organize applicable timelines and follow up with internal and external customers.
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Proficiency in Excel and Oracle needed
While preforming the role you will need to lift up to 25 lbs.

Nice To Haves

Oracle Experience (preferred)
Bachelors Degree preferred

Responsibilities

Collect and reconcile receivable balances for existing customers drive balances through to resolution and ensure billing and cash application accuracy.
Provide accurate documentation file maintenance and coordination of internal workflows.
Review lease documents or purchase orders to validate billing identify adjustments and complete required paperwork.
Initiate and track customer communications-calls emails and followups-and escalate matters for Supervisor review when appropriate.
Support a high volume of customer accounts by following defined processes and maintaining organized records timelines and action items.
Prepare pastdue and default notices and coordinate with management on next steps including potential writeoffs litigation or thirdparty collections.
Maintain accurate and uptodate notes in SunGards AvantGard Receivables GetPaid system.
Provide timely reporting and administrative support for invoice aging contracts and internal requests.
Perform other duties as assigned.