COLLECTIONS ANALYST I
About The Position
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Collections Grade: 180 Salary: $23.36 The employee in this class is responsible for entry level work, including conducting audits of departmental practices to ensure compliance with laws and regulations. The employee will assist with reviewing the adequacy of internal controls and evaluate program efficiency and effectiveness. This employee assists the Systems Administrator and Systems Supervisor in customizing tax software and other third-party products provided by County vendors to meet the various needs and requirements of the department. They will review workflows. This employee provides basic support and routine training to all Collections employees when appropriate. This employee assists in testing software programs for accuracy and validity and assists with the technical aspects of billing and receipting processes. May be on 24-hour call for emergencies and must be available to oversee the running of programs and reports on as needed basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! The associates of Jackson County fill a vast array of positions, but they are all part of one team, sharing a common goal - serving the citizens of Jackson County. Jackson County is a wonderful place to work! We offer excellent benefits, including health care, dental, life insurance, vacation time, sick leave and a pension plan, plus many more!
Requirements
- Must submit to and pass a background check and drug screen.
Nice To Haves
- Preference given for associate or bachelor’s degree from an accredited college or university in Computer Science, Mathematics, Data Science, or related field; OR One year of experience in analytics, computer science, technology, or related field.
Responsibilities
- Conducting audits of departmental practices to ensure compliance with laws and regulations.
- Assisting with reviewing the adequacy of internal controls and evaluate program efficiency and effectiveness.
- Assisting the Systems Administrator and Systems Supervisor in customizing tax software and other third-party products provided by County vendors to meet the various needs and requirements of the department.
- Reviewing workflows.
- Providing basic support and routine training to all Collections employees when appropriate.
- Assisting in testing software programs for accuracy and validity
- Assisting with the technical aspects of billing and receipting processes.
- Overseeing the running of programs and reports on as needed basis.
Benefits
- health care
- dental
- life insurance
- vacation time
- sick leave
- pension plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
