Collection Representative- King of Prussia, PA
Thomas Jefferson University•Montgomery County, PA
•Onsite
About The Position
Ensure the timely and accurate completion of home infusion insurance billing, resubmits and cash collection through effective patient, referral and carrier interface. Assist CSR's in qualifying new orders. Resolve disputes in billings and when needed, initiate the collection process through telephone contact, letters, etc.
Requirements
- High School Diploma/GED
- 5 years in healthcare/insurance billing and collections.
- Familiarity with computer-based billing and collection systems.
- Strong organizational, verbal, and written communication skills.
- Excellent problem-solving skills.
- Ability to work independently.
Nice To Haves
- Some college desirable.
Responsibilities
- Verify the accuracy of billing information received from CSR’s and assist in obtaining additional information required before claims processing
- Interface with payers, patients, family and healthcare professionals to obtain claim preparation information
- Post payments and identify credits and write-offs.
- Process credits and write-offs with Manager’s approval
- Review payment denials and claim rejections, research and resubmit where appropriate
- Interacts with co-workers, visitors, and other staff consistent with the core values of the Hospital.
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits
- tuition discounts at Thomas Jefferson University
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
