Collection Manager

Five Star Credit Union • Dothan, AL

1d

About The Position

The Collection Manager is responsible for organizing, planning, directing, and controlling all operations of the Loan Collection Department. Oversees all collections functions including the control of credit accounts that are late, potentially delinquent, delinquent, or charged off. Assists in the resolution of difficult and complex account situations. Performs periodic evaluation of collections policies and procedures and modifies as needed. Ensures established policies, procedures, and legal requirements are followed. Coordinates activities, ensuring all subordinate areas of responsibility support Company objectives. Trains, directs, and appraises personnel. Ensures services are delivered professionally and efficiently.

Requirements

• Thorough knowledge of collections, servicing, bankruptcy procedures, and legal requirements.
• Understanding of Credit Union default enforcement clauses.
• 5-7 years of progressive collections experience.

Nice To Haves

• Supervisory experience is preferred.

Responsibilities

• Organizing, planning, directing, and controlling all operations of the Loan Collection Department.
• Overseeing all collections functions including the control of credit accounts that are late, potentially delinquent, delinquent, or charged off.
• Assisting in the resolution of difficult and complex account situations.
• Performing periodic evaluation of collections policies and procedures and modifying as needed.
• Ensuring established policies, procedures, and legal requirements are followed.
• Coordinating activities, ensuring all subordinate areas of responsibility support Company objectives.
• Training, directing, and appraising personnel.
• Ensuring services are delivered professionally and efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed