ORS BMC Collection Agent

State of Utah Office of the Governor • Taylorsville, UT

4d • Onsite

About The Position

The Utah Office of Recovery Services (ORS) is seeking a Collection Agent to join their team. This is a full-time, on-site position located at 4315 S 2700 W, Taylorsville, UT 84129. The role involves handling incoming phone calls, processing payments, scanning documents, data entry, mail preparation, and case initiation. The State of Utah emphasizes a work-life balance and offers job stability, career growth opportunities, meaningful work, and a supportive environment. The ORS mission is to promote responsibility by ensuring parents are financially responsible for their children through child support services.

Requirements

• Basic computer skills
• Good verbal communication skills
• Familiarity with general office equipment
• Ability to organize tasks and follow instructions
• Ability to manage multiple tasks and deadlines
• Must successfully pass a criminal history check.

Nice To Haves

• Basic Excel knowledge
• Familiarity with general office equipment
• Experience working in an office setting
• Experience answering phone calls and emails
• Ability to work within a team and solve problems
• Strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism.

Responsibilities

• Answering and directing incoming phone calls
• Sort and identify incoming payments
• Scanning documents
• Data Entry
• Mail preparation
• Case initiation

Benefits

• Job Stability
• Career Growth
• Meaningful Work
• Supportive Work Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed