Colleague Technical Consultant

Strata Information Group

9d•$90,000 - $120,000•Hybrid

About The Position

Colleague Technical Consultant to support, enhance, migrate, and integrate Ellucian’s Colleague ERP systems for our clients. This role is ideal for professionals with strong skills in either programming or system administration/integration—along with a willingness to expand into the other area. You’ll collaborate directly with clients to understand their needs, configure solutions, and provide ongoing technical support. The position offers two primary paths of specialization: 1. Programming and Development Focus: Ideal for candidates with experience in Colleague programming, especially using Envision and UniBasic. Familiarity with or a willingness to learn modern tools such as JavaScript and React for Ellucian Experience SDK card development is highly valued. 2. System Administration and Integration Focus: Suited for professionals skilled in system administration, integrations, and managing Colleague environments. Experience with release management, API configuration, and light Envision/UniBasic programming is a plus. Full and Part-Time opportunities are available.

Requirements

Strong understanding of Colleague’s functional and technical aspects, with the ability to configure, extend, and integrate system capabilities effectively.
Ability to work with or learn Envision and UniBasic for Colleague programming
Ability to work with or learn JavaScript, React, PostgreSQL, etc. for Ellucian Experience, Data Connect, Insights and others.
Understanding of APIs, JSON, XML and other next generation technologies and data mappings.
Experience with Colleague system administration, setup, and proactive monitoring.
Proficient in managing system backups, updates, and new release installations.
Experience with Colleague release installations, updates, and troubleshooting, ensuring smooth version transitions.
Proficiency in Colleague Self-Service, Envision, Workflow, ELF programming, and Colleague Studio.
Strong communication skills with a customer-service approach, capable of translating technical issues into clear, actionable terms for users.
Ability to diagnose and resolve complex technical and functional Colleague issues.

Nice To Haves

Hands-on experience with data conversion/migration processes geared towards SaaS migrations.
Advanced skills in SQL for data queries, manipulation, and reporting.
Proficiency in configuring and troubleshooting API integrations (REST, SOAP).
Experience with cloud technologies (e.g., Azure, AWS) and SaaS deployments.
Experience with SSO implementation (SAML, OAuth).
Ellucian Experience: Custom card development, UI enhancements.
Data Connect: Creation and management of integration pipelines.
Intelligent Processes: Automated workflows to streamline processes.
Insights: Leveraging data insights for decision-making.
Intelligent Learning Platform (ILP): Integration with learning management systems.

Responsibilities

Collaborate with and assist clients with implementing Colleague software suite and connected applications.
Engage with clients to understand their specific requirements, provide recommendations, and ensure that solutions align with their business processes.
Provide ongoing technical support and troubleshooting for the Ellucian Colleague system, resolving issues promptly and efficiently.
Manage multiple project timelines and deliverables, setting priorities and ensuring that all milestones are met and client expectations are exceeded.
Offer innovative solutions to clients’ technical requests on their Colleague software suite.