Collateral Management Specialist I

MidSouth Community Federal Credit Union • Macon, GA

1d • $21 - $26 • Onsite

About The Position

MidSouth Community Federal Credit Union is seeking to hire a talented individual who is driven by the desire to serve others in our Member Solutions Department. As the oldest locally-owned financial institution in Middle Georgia, MidSouth Community Federal Credit Union focuses on its members each day -- both external and internal. All team members recognize the importance of Helping People Afford Life and it is at the heart of what we do. The primary role of a Collateral Management Specialist (non-exempt, grade 8) at MidSouth Community FCU is to process DMV paperwork on consumer loans with collateral, ensuring perfection of title on new loans, release of title on paid off loans, and servicing of requested changes on existing loans. The Collections Department is a small team directly led by the Member Solutions Manager and housed at our Mercer branch in Macon, GA. This department is a busy environment that contacts delinquent accounts by phone and mail, then takes the appropriate action to bring current. As a Collateral Management Specialist, you will maintain an accurate list of insurance coverage information on collateral loans or a list of credit union provided collateral protection coverage. Additionally, you will serve as a backup Member Solutions Specialist by contacting delinquent accounts by phone and mail and taking appropriate action to bring current.

Requirements

• One to three years of similar or related experience.
• A high school diploma or GED
• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
• Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• High level of accuracy and attention to detail.
• Courteous, compassionate, and empathetic.
• Adaptable to change.
• Willing to see a task through from beginning to end.
• Able to effectively balance priorities, while maintaining a level of high professionalism and courtesy to all members.

Responsibilities

• Process DMV paperwork on consumer loans with collateral.
• Ensure perfection of title on new loans.
• Release of title on paid off loans.
• Service requested changes on existing loans.
• Maintain an accurate list of insurance coverage information on collateral loans or a list of credit union provided collateral protection coverage.
• Serve as a backup Member Solutions Specialist by contacting delinquent accounts by phone and mail and taking appropriate action to bring current.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED