Collaboration Account Executive - Strategic (GES) East

Cisco•Trenton, NS

1d•$263,900 - $441,900•Remote

About The Position

The Collaboration team within Cisco’s Global Enterprise Segment (GES) partners with influential organizations to drive digital transformation and AI-driven innovation. This role focuses on helping enterprise customers create intelligent workplace experiences and reimagine customer experience (CX) through Cisco’s leading portfolio, including Webex Suite, Contact Center, Devices, and AI-powered workplace technologies. As a Strategic Enterprise Account Executive, you will guide customers in modernizing their collaboration ecosystems, creating intelligent workplace experiences, and leveraging AI in their CX strategy. You will shape strategic deal structures with commercial creativity across a defined set of Fortune 500 accounts, operating in a matrixed environment and partnering with internal account teams to drive growth and deliver measurable customer outcomes.

Requirements

8+ years of enterprise technology sales experience with a proven track record of structuring and closing large, complex deals.
5+ years of experience selling collaboration, unified communications, contact center/CX, SaaS, cloud, or related workplace technology solutions.
Executive presence and deep industry credibility; experience competing against or working within major cloud and technology providers (e.g., AWS, Microsoft) is highly valued.
Experience managing complex, multi-stakeholder sales cycles and navigating large, matrixed organizations.
Strong financial and business acumen; ability to build business cases around workplace and customer experience outcomes, structure creative commercial agreements, and use AI tools as a core part of the analysis.
Working knowledge of AI platform architecture, including large language models (LLMs), agentic AI, and interoperability standards such as Model Context Protocol (MCP) and agent-to-agent (A2A) communication. Deep technical expertise is not required, but you must be conversant enough to engage credibly with customer architects, AI leaders, and line-of-business stakeholders.

Nice To Haves

Experience selling enterprise SaaS platforms such as workplace collaboration, customer experience, CRM, or related business applications.
Proven ability to identify untapped opportunities and develop new business within existing enterprise footprints.
Demonstrated ability to influence C-suite executives and line-of-business stakeholders.
Strong executive presentation skills, with experience sharing thought leadership at customer briefings and industry events.
Ability to travel nationally to foster face-to-face executive relationships.

Responsibilities

Lead complex, large-scale deal cycles with a focus on deal creativity, commercial structuring, and aligning solutions to each customer’s strategic priorities.
Build and maintain executive-level relationships that position Cisco as an essential partner in the customer’s workplace and customer experience transformation.
Identify, qualify, and close new business opportunities across Webex Suite, Contact Center, and Devices, from intelligent workplace experiences to AI-powered customer experience solutions.
Partner effectively with existing account teams, Solutions Engineers, and ecosystem partners to deliver customer outcomes.
Support a broader segment of accounts while maintaining deep focus on a select list of top-tier targets.
Develop financial business case analyses around workplace and customer experience outcomes, leveraging Cisco-provided AI tools to ensure customer engagements are impactful to the outcomes being explored.
Engage credibly in customer conversations about AI architecture, including how large language models (LLMs), AI agents, and interoperability standards such as Model Context Protocol (MCP) and agent-to-agent (A2A) frameworks are shaping the modern workplace and CX stack.
Articulate where Cisco’s portfolio fits within the customer’s broader AI strategy.
Serve as a thought leader and executive presenter on workplace and customer experience transformation.
Capture what works in your deals and help establish best practices that can be leveraged across our teams.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward
additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)