Coki Bay Boutique Manager

Fowler Toyota Norman • Norman, OK

9d • Onsite

About The Position

Coki Bay, the specialty boutique inside Fowler Toyota Norman, is looking for a creative, motivated, and trend-savvy Gift Shop Manager to lead our growing boutique team! As the Gift Shop Manager, you’ll oversee the day-to-day operations of the boutique while bringing fresh ideas, stylish merchandise, and exceptional customer service to life. The Manager creates a welcoming shopping experience while ensuring operational efficiency and profitability.

Requirements

• High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Nice To Haves

• Retail management or boutique experience preferred
• Strong leadership and communication skills
• Eye for style, merchandising, and customer trends
• Organized, self-motivated, and detail-oriented
• Passion for customer service and creating memorable experiences

Responsibilities

• Identify customer preferences and forecast consumer trends
• Evaluate supplier options according to prices, quality etc. and determine the best choices
• Building strong relationships with vendors and suppliers
• Discover and purchase new products and check the quality and popularity of those already on our shelves
• Negotiate terms of agreements to achieve the best deal for our company
• Ensure the timely delivery of products and compliance with the contracts of purchase
• Monitor stock levels and make plans for buying
• Forge and maintain trust relationships with suppliers to promote fair dealing
• Attend wholesale markets and exhibitions to procure goods and remain up-to-date with market trends
• Hires, trains, motivates, counsels and monitors performance of gift shop staff
• Greets customers in a pleasant and professional manner
• Performs sales transactions and returns
• Handles customer complaints with poise and integrity
• Maintain a clean, organized, and welcoming store environment

Benefits

• medical, vision, dental life & disability insurances
• 401K employer matching plan
• Paid Time Off
• Volunteer Paid Time Off
• Paid Holidays
• Parental Leave & Bereavement Leave
• employee assistance program
• job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs
• Mamava Lactation Pods for customers and personnel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED