COI & Consumer Engagement Manager - Mortgage

U.S. Bank National Association • Minneapolis, MN

3d • Hybrid

About The Position

Advance U.S. Bank’s National Strategic Markets and Affordable Lending objectives by helping to design and execute high‑impact business development plans that significantly expand mortgage access across all strategic growth markets. Develop connections that strengthen consumer and COI engagement models to drive measurable production lift, deepen community partnerships, and advocate awareness with the communities we serve and U.S. Bank employees. Actively engage community organizations to create awareness and access for both consumers and COIs to relevant services and products. Participates in and/or leads local events and partners with community organizations focused on advancing homeownership. Deliver consistent cross functional and mortgage referrals. Serves as a resource and coach in assigned market, driving awareness of the tools available to advance homeownership.

Requirements

• Bachelor's degree, or equivalent work experience
• Five to eight years of experience in project management activities

Nice To Haves

• Advanced knowledge of CRA and Affordable Lending
• Demonstrated management and leadership skills
• Strong organizational and analytical skills
• Advanced knowledge of project management
• Ability to identify and resolve exceptions and to analyze data
• Excellent verbal and written communication skills

Responsibilities

• Design and execute high-impact business development plans to expand mortgage access.
• Develop connections to strengthen consumer and COI engagement models.
• Drive measurable production lift and deepen community partnerships.
• Advocate awareness with communities and U.S. Bank employees.
• Engage community organizations to create awareness and access to services and products.
• Participate in and/or lead local events focused on advancing homeownership.
• Deliver consistent cross-functional and mortgage referrals.
• Serve as a resource and coach in assigned markets.
• Drive awareness of tools available to advance homeownership.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level