Coffee Shop Supervisor
About The Position
The Coffee Shop Supervisor is responsible for assisting the restaurant manager with the overall activities of operating the restaurants. Responsible for supervising the day-to-day operation of the Coffee Shop in accordance with established policies and procedures, supervises the day-to-day operations, adhere to and enforce all company policies and procedure, acting immediately on all customer complaints to ensure that corrections are made when possible, ensure customer service through training and continuing evaluation of staff, maintain accurate attendance records, etc.
Requirements
- 5 years of restaurant experience
- 1 to 3 years supervisory experience
- Excellent interpersonal skills
- Excellent customer service skills
- Excellent leadership skills
- Excellent communication skills
- Excellent team building skills
- Excellent problem solving skills
Nice To Haves
- Associates degree in hotel/restaurant management
Responsibilities
- Supervising the day-to-day operation of the Coffee Shop in accordance with established policies and procedures
- Adhering to and enforcing all company policies and procedures
- Acting immediately on all customer complaints to ensure that corrections are made when possible
- Ensuring customer service through training and continuing evaluation of staff
- Maintaining accurate attendance records
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
251-500 employees
