Coffee - Clerk

Bristol FarmsManhattan Beach, CA
Onsite

About The Position

The Coffee Clerk is responsible for providing service that exceeds the expectations of customers. This role involves listening to customer needs, filling coffee bean orders, making coffee and tea drinks according to Bristol Farms' recipes, answering customer questions about merchandise, operating a cash register, and educating customers on coffee and tea preparation and use. The Coffee Clerk is expected to provide extraordinary customer service, maintaining a positive attitude, treating others with respect, and adapting to workplace changes.

Requirements

  • High School diploma or general education degree (GED)
  • Ability to stand for a long period
  • Ability to walk
  • Frequent use of hands; hands to finger; handle, or feel objects, tools, or controls
  • Ability to talk or hear
  • Ability to taste or smell
  • Frequent ability to reach with hands and arms
  • Must frequently lift and /or move up to 25 pounds
  • Must occasionally lift and/or move up to 15 pounds
  • Specific vision abilities required: close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • Positive “can-do” attitude
  • Treat others with respect
  • Easily adjust to changes in the workplace

Responsibilities

  • Listens to customer needs and obtains the products as requested
  • Fills coffee bean orders
  • Makes coffee and tea drinks following Bristol Farms' instructions and recipes
  • Answers customer questions concerning location, price, and use of merchandise
  • Answers the phone and takes orders as necessary
  • Operates a cash register following established policies and procedures
  • Responsible for the accurate recording of customer transactions, including the acceptance of payment by Bristol Farms’ cash register procedures
  • Must become knowledgeable of merchandise sold in the Coffee Department to educate customers on the preparation and use of merchandise
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