Coffee Bar & Creamery Barista

The Mint Gaming Hall•Franklin, KY

2d•Onsite

About The Position

The Coffee Bar & Creamery Barista is responsible for crafting beverages, preparing food items, providing excellent guest service, and supporting daily operations. Consistently ensures the cleanliness and sanitation of work areas and equipment in accordance with Health Department standards.

Requirements

High school diploma or general equivalency diploma (GED) required.
Must be 18 years of age or older.
Must pass all required pre-screening and background checks.
Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Nice To Haves

Previous experience in a coffee shop, restaurant, or hospitality environment, preferred.
Experience handcrafting coffee, espresso, or specialty beverages is a plus.
Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.

Responsibilities

Greets all guests in a friendly and approachable manner.
Crafts coffee, espresso, and specialty beverages to order, delivering high-quality and consistent guest experience.
Operates ice cream equipment to produce quality products consistently and within established service standards.
Operates a cash register and receives payment from guests in cash, gift card, or comp.
Adheres to all cash handling and comp policies and procedures.
Uphold and maintain the execution of the Food & Beverage Standards.
Execute food and beverage processes including food deliveries, replenishment, data accuracy, rotation, cleaning, signing, organizing, and storing reserve products.
Always aware of current and future promotions within the Coffee Bar & Creamery including specials or limited time offerings.
Follow all Coffee Bar & Creamery routines to deliver consistent experience for guests while completing tasks efficiently and maintaining food safety.
Follow all food safety requirements, including monitoring and recording temperature sensitive food items, as outlined in best practice.
Complete and record all cleaning tasks on Sanitation Logs and Checklists as outlined in best practices.
Follow proper perishable inventory procedures to ensure an accurate recording of inventory.
Identifies opportunities to upsell and influences guest’s decisions through product knowledge and enthusiasm for the sale.
Report any maintenance or safety concerns to supervisor or Manager in a timely manner.
To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.