Coffee Bar Barista - Graduate by Hilton Storrs

TPG Hotels & Resorts•Storrs Mansfield, CT

2d•Onsite

About The Position

This position is responsible for greeting guests, taking orders accurately, preparing beverages according to brand standards, and delivering them to guests. The role also involves light baking duties, processing payments, reporting tips, maintaining cleanliness, and ensuring timely attendance and a positive attitude. The barista will also handle guest feedback, comply with company policies, and perform other duties as assigned.

Requirements

On time and at work when scheduled, and in proper uniform.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

Nice To Haves

Ability to greet guests and answer all questions about the menu.
Ability to accurately and promptly take orders.
Ability to promptly prepare beverages in accordance with prescribed procedures and brand standards.
Ability to timely deliver beverages/food to guests.
Ability to perform light baking duties.
Ability to prepare check and collect payment from guests.
Ability to report all tips in compliance with Company policy and IRS regulations.
Ability to immediately clean all spills and breakage.
Ability to clean equipments and areas.
Ability to restock service items.
Ability to attend department meetings as scheduled.
Ability to report all incidents of guest dissatisfaction or other matters of significance to management so that corrective measures may be taken.
Ability to comply with policies and procedures.
Ability to perform special projects and other responsibilities as assigned.
Ability to participate in task forces and committees as requested.

Responsibilities

Greet guests and answer all questions about the menu.
Accurate and prompt order taking.
Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
Timely delivery of beverages/food to guests.
Light baking duties.
Prepare check and collect payment from guests.
Report all tips in compliance with Company policy and IRS regulations.
Immediately clean all spills and breakage.
Clean equipments and areas.
Restock service items.
On time and at work when scheduled, and in proper uniform.
Attend department meetings as scheduled.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Report all incidents of guest dissatisfaction or other matters of significance to management so that corrective measures may be taken.
Comply with policies and procedures.
Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
Perform special projects and other responsibilities as assigned.
Participate in task forces and committees as requested.
Any other duties / tasks as requested by management.