Coffee Bar Attendant

NNGE•Flagstaff, AZ

9d•Onsite

About The Position

The Coffee Bar Attendant is responsible for setting up and breaking down workstations, preparing menu items, maintaining quality and appearance of food, and ensuring cleanliness and organization of the work area. This role also involves customer service, including collecting payments, operating a cash register, and responding to customer inquiries. The attendant must exhibit a professional appearance and a friendly demeanor, and contribute to a team effort. Additional duties may include bussing/dishwashing and performing side work. The position requires adherence to health, safety, and customer service guidelines, and participation in staff meetings.

Requirements

High School Diploma or GED.
Must meet all knowledge, skills and abilities.
Must be eighteen (18) years of age for Arizona properties and twenty-one years (21) of age for New Mexico properties.
No felony, theft or stealing convictions.
Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge of restaurant operations and food service principles.
Knowledge of cold prep, proper knife handling, maintaining proper temperature, and sanitation standards.
Knowledge of cash handling.
Ability to create a friendly atmosphere and demonstrate excellent customer service.
Ability to communicate effectively, both verbally and in writing.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
Ability to establish and maintain professional relationships with co-workers at all levels.
Ability to work independently and meet strict time lines.
Ability to demonstrate excellence in everything, and continually seek improvement in results.
Ability to interpret a variety of instructions furnished in written and oral form.

Nice To Haves

Navajo preference.

Responsibilities

Sets up workstation and is ready to work fifteen minutes prior to scheduled opening; breakdowns workstations upon closing and cleans and restocks station at the closing of each shift.
Prepares menu items to include deep-frying, broiling, steaming or grilling according to quality, service, safety and sanitation standards.
Maintains the quality and appearance of all food prepared and serviced in compliance with quality control and portion control standards.
Maintains the cleanliness and organization of assigned food venue and work stations in accordance with all health and sanitation regulations.
Inventories all food, production and serving supplies necessary for workstation.
Collects payment, operates a cash register and give accurate change to customers as needed.
Reports any equipment malfunction to Supervisor.
Assesses the efficiency of the operation and reports to management.
Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
Performs all side work duties as assigned or requested by Supervisor and/or performs the duties of a busser/dishwasher.
Responds to customer questions and issues in a friendly and courteous manner; contacts supervisor as needed.
Follows guidelines regarding health, safety and customer service according to established policies and procedures.
Attends and participates in regularly scheduled staff meetings.
Contributes to a team effort and accomplishes related results as required.
Performs other duties as required.