Coding Operations Coordinator

Mass General Brigham•Somerville, MA

12h•Remote

About The Position

Responsible for overseeing and coordinating coding operations, with a primary focus on workflow management, operational efficiency, work queue oversight, and process optimization. This role ensures the timely and accurate progression of accounts through the coding lifecycle by monitoring productivity, coordinating resources, resolving workflow issues, supporting system and process improvements, and maintaining compliance with organizational policies and operational standards. The position collaborates with coding leadership, revenue cycle teams, and external vendors to identify opportunities for process enhancement, implement operational initiatives, and support organizational performance goals.

Requirements

Associate's Degree in Health Information Management or related field of study required
2+ years of experience in outpatient coding required
Strong analytical, organizational, and communication skills
Ability to work independently and manage multiple tasks in a fast-paced environment
Proficiency in electronic health records (EHR) systems and coding software
Proficient in Microsoft Office Suite, including Excel, PowerPoint, Power BI, Teams, and Microsoft Forms

Nice To Haves

1+ years of experience in a supervisory or coordinator role preferred
1+ years of experience in a supervisory, coordinator, or lead role preferred
Experience working with EHR and/or healthcare coding systems preferred

Responsibilities

Overseeing and coordinating coding operations
Workflow management
Operational efficiency
Work queue oversight
Process optimization
Ensuring timely and accurate progression of accounts through the coding lifecycle
Monitoring productivity
Coordinating resources
Resolving workflow issues
Supporting system and process improvements
Maintaining compliance with organizational policies and operational standards
Collaborating with coding leadership, revenue cycle teams, and external vendors to identify opportunities for process enhancement
Implementing operational initiatives
Supporting organizational performance goals