Coding Manager

Open Door Community Health CentersRemote- California, CA
$94,600 - $111,294Remote

About The Position

Open Door Community Health Centers (ODCHC) relies on billing for services rendered and generated revenue for a significant portion of its operating budget. ODCHC is committed to proper billing procedures, documentation, and review in compliance with federal and state laws and regulations and private payor requirements. The Coding Manager is responsible for implementing clinical documentation improvement and coding compliance activities and supervises codes to ensure timely and appropriate billing of all provider encounters.

Requirements

  • Strong interpersonal and communication skills with the ability to collaborate across departments
  • Knowledge of coding regulations, documentation requirements, and payer guidelines
  • Ability to analyze complex information and translate it into actionable insights
  • Proficiency in EHR, practice management systems, and reporting tools
  • Coding Certification (COC, CPC, or CCS preferred)
  • At least seven years of experience in coding, clinical documentation improvement, billing, or auditing
  • Experience in a community health center or similar healthcare environment
  • Supervises Charge Review Billers and Coders, including hiring, training, coaching, and performance evaluation
  • Accountable for driving coding performance aligned with organizational financial and operational goals, including improvements in coding accuracy, denial reduction, and reimbursement outcomes

Nice To Haves

  • Experience implementing coding or revenue cycle improvement initiatives with measurable outcomes
  • Understanding of Medicare, Medi-Cal, and Commercial reimbursement methodologies
  • Experience with risk adjustment and/or value-based payment models
  • Ability to use data to inform decision-making and drive performance improvement

Responsibilities

  • Leads strategic coding initiatives to improve net patient revenue, reduce denials, and enhance reimbursement across payer lines
  • Analyzes coding, documentation, and billing trends to identify revenue leakage and payer-specific risks
  • Develops and monitors coding performance metrics (e.g., accuracy, denial trends, documentation specificity) and reports outcomes to leadership
  • Partners with Finance, Revenue Cycle, and Clinical Leadership to align coding practices with organizational priorities
  • Drives improvements in documentation specificity to support reimbursement accuracy, risk adjustment, and quality reporting
  • Supports value-based care, risk adjustment, and quality initiatives impacting reimbursement and patient outcomes
  • Collaborates on payer audits, denials, and appeals to mitigate financial and compliance risk
  • Leads continuous improvement efforts through data analysis, workflow redesign, and system optimization
  • Supervises pre-Accounts Receivable processes, including charge capture, coding accuracy, and timely encounter processing
  • Provides guidance to clinical and billing staff regarding coding compliance and documentation standards
  • Monitors coder work queues and reports to identify improvement opportunities
  • Reviews work queues, charge sheets, and coding outputs for accuracy and appropriate pricing
  • Conducts audits of coding and billing staff to ensure accuracy and compliance
  • Identifies system issues and coordinates solutions with internal teams and vendors
  • Recruits, trains, and supervises coding staff
  • Develops and maintains training materials and ensures ongoing staff education
  • Coordinates implementation and training for coding updates and regulatory changes
  • Ensures adherence to ODCHC policies and protocols
  • Performs other duties as assigned by the Chief Financial Officer

Benefits

  • Hmong and Spanish speakers who successfully pass a language exam will receive a minimum of .75 cents added to their wage.
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