Coding Denials Supervisor

WellStreet Urgent Care • Atlanta, GA

21h

About The Position

WellStreet Urgent Care is seeking an experienced Coding Denials Supervisor to lead a team responsible for resolving coding-related claim denials across our multi-state urgent care organization. This role is ideal for a hands-on leader with extensive experience in coding denials, physician revenue cycle operations, payer policy interpretation, and Accounts Receivable (A/R). The successful candidate will be responsible for coaching a high-performing team, improving coding quality, reducing denials, and ensuring compliance with AAPC, CMS, and payer-specific coding guidelines. If you enjoy leading teams, solving complex reimbursement issues, and driving measurable improvements in revenue cycle performance, we'd love to hear from you.

Requirements

• High School Diploma or equivalent.
• Minimum of 4 years of Revenue Cycle experience, preferably within physician billing.
• Minimum of 2 years of supervisory or leadership experience.
• Demonstrated experience resolving coding-related claim denials.
• Strong knowledge of the Accounts Receivable (A/R) revenue cycle and denial management process.
• Experience navigating commercial and government payer policies.
• Comprehensive understanding of AAPC and CMS coding guidelines.
• Strong knowledge of ICD-10-CM, CPT, HCPCS, modifiers, and coding compliance.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong written and verbal communication skills.
• Ability to thrive in a fast-paced, high-volume healthcare environment.

Nice To Haves

• Urgent Care, Emergency Medicine, or Physician Practice billing experience.
• Occupational Health billing experience.
• Experience leading coding or denial management teams.
• Experience with Epic or other healthcare EMR/billing systems.
• Experience improving coding quality, denial rates, and reimbursement performance.
• Knowledge of payer appeals and reimbursement strategies.
• Leadership experience managing coding or denial specialists.
• Expertise in coding denial resolution and denial prevention.
• Strong knowledge of payer reimbursement policies and medical necessity guidelines.
• Experience collaborating with Coding, Clinical, Operations, and A/R teams.
• The ability to identify denial trends and implement process improvements.
• A passion for coaching, developing, and motivating high-performing teams.
• Excellent communication and relationship-building skills.
• A commitment to accuracy, compliance, and continuous improvement.

Responsibilities

• Supervise and mentor a team responsible for resolving coding-related insurance claim denials.
• Monitor productivity, quality, turnaround times, and departmental performance metrics.
• Review complex coding denials and provide guidance on ICD-10-CM, CPT, HCPCS, modifier usage, documentation requirements, and payer-specific billing guidelines.
• Interpret and apply commercial, Medicare, Medicaid, and other payer policies to ensure accurate claim resolution.
• Ensure coding decisions comply with AAPC, CMS, payer, and regulatory guidelines.
• Analyze denial trends, identify root causes, and implement corrective actions to improve coding accuracy and reduce future denials.
• Partner closely with Coding, Clinical, Operations, and Accounts Receivable teams to improve reimbursement outcomes.
• Coach, mentor, and develop team members through ongoing feedback and performance management.
• Prepare productivity, quality, and denial trend reports for leadership.
• Support continuous improvement initiatives across the Revenue Cycle department.

Benefits

• Opportunity to make a measurable impact on the organization's revenue cycle.
• Work alongside talented professionals dedicated to delivering exceptional patient care.
• Collaborative, supportive environment where innovation, accountability, and continuous improvement are valued.
• Opportunity to lead, influence change, and grow your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED