Code Enforcement Officer

Willdan•Janesville, WI

8d•$23 - $27

About The Position

Public Agency Resources (PARS), a subsidiary of Willdan Group Inc., is hiring full-time and part-time Code Enforcement Officers in the Janesville, Wisconsin area. The position supports municipal clients in protecting public health, safety, and quality of life by performing complaint-based and proactive inspections, investigating potential code violations, and working with property owners, residents, and businesses toward compliance through education, communication, and follow-up. The officer works under Willdan management and coordinates with designated client staff, seeking guidance when learning requirements or handling unfamiliar situations. Assignments may cover property maintenance, nuisance abatement, zoning compliance, and other local code enforcement duties within the assigned scope of services and delegated authority.

Requirements

High school diploma or equivalent.
Experience in customer service, construction, legal or administrative support, property management, inspections, code enforcement, or another field that develops relevant skills; related education, training, volunteer work, or a combination may be considered.
Professional customer-service approach and ability to work respectfully with people from different backgrounds.
General knowledge of property conditions, construction, inspections, legal processes, or local government, and willingness to learn municipal codes and enforcement procedures.
Ability to communicate clearly, listen to concerns, ask questions, and help people understand requirements and next steps.
Ability to observe conditions, take photographs, maintain accurate records, and prepare clear notes and correspondence.
Basic computer skills, including email and word processing, and willingness to learn electronic inspection and case management systems.
Ability to organize work, follow procedures, meet deadlines, and seek guidance when needed.
Ability to remain calm during difficult conversations, exercise good judgment, protect confidential information, and treat people fairly.
Valid driver’s license and ability to meet applicable driving requirements.

Nice To Haves

Previous code enforcement experience; professional certifications are helpful but not required.
Customer service or public contact experience involving questions, complaints, scheduling, or explaining policies and procedures.
Construction, maintenance, housing, property management, or inspection experience.
Legal office, paralegal, court, regulatory, or municipal administrative experience.
Related coursework or training in construction, inspections, criminal justice, planning, public administration, or a similar field.

Responsibilities

Receive and evaluate complaints, research ordinances and property records, and prioritize cases based on policy and public safety concerns.
Conduct inspections and investigations of property maintenance and nuisance conditions, including debris, refuse, overgrown vegetation, junked or unlicensed vehicles, abandoned boats, and snow or ice removal.
Investigate potential zoning and land-use violations within assigned responsibilities.
Explain applicable requirements and corrective actions to property owners, tenants, businesses, and other responsible parties, and support voluntary compliance.
Prepare notices of violation, correspondence, and inspection reports describing observed conditions, requirements, corrective actions, and deadlines.
Conduct follow-up inspections, document progress, and recommend or authorize compliance extensions consistent with policy and delegated authority.
Maintain electronic case records, photographs, inspection notes, communications, and supporting documents in the designated system.
Coordinate unresolved violations with supervisors, client staff, police, and legal counsel; prepare documentation for authorized citations, abatement, and other enforcement actions.
Prepare case summaries and evidence, attend hearings or court proceedings, and provide factual testimony when required.
Coordinate approved nuisance abatements and document contractor work, reinspection fees, and related costs under client procedures.
Coordinate referrals with building inspection, planning, public works, police, and other agencies, and identify matters requiring review by qualified personnel.
Answer code questions by phone, email, at the counter, and in the field; maintain assigned availability and report case status and workload needs to management and client staff.