Code Enforcement Deputy Director

City of El PasoVarious Locations within the City of El Paso, TX

About The Position

Under direction, plan, organize, and assist in directing the City's code enforcement program and/or the financial, accounting, and customer service functions. This role involves directing, planning, and overseeing the City's code enforcement program, including personnel management, issue identification, strategy development, and assessment of protocols and procedures. The position also handles high-level complaints, ensures regulatory compliance, and oversees daily administrative and financial operations. It includes establishing goals, managing operations, representing the program, and leading special projects to improve services. Additionally, the role involves assessing budgetary needs, making recommendations, and presenting to City management. A significant part of the role is supervising assigned personnel, which includes scheduling, performance appraisal, training coordination, and enforcing personnel rules.

Requirements

  • Bachelor's Degree or higher in Business, Public Administration, Engineering, or a related field.
  • Six (6) years of experience in the management or administration of a code enforcement program.
  • Four (4) years of supervisory or managerial experience.
  • Valid Texas Class “C” Driver’s License or equivalent from another state by the time of appointment.
  • Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
  • Felony Convictions, Felony Deferred Adjudication, Class A or B Misdemeanor Deferred Adjudication, Class A or B Misdemeanor Convictions, an open arrest for any criminal offense (Felony or Misdemeanor), and family violence convictions will result in disqualification.

Nice To Haves

  • Certification as a Texas Code Enforcement Officer by the Texas Department of Licensing and Regulation (TDLR) must be obtained within twelve (12) months of appointment.

Responsibilities

  • Direct, plan, and oversee the City's code enforcement program.
  • Oversee personnel in code enforcement.
  • Identify potential issues within the Divisions of the Code Enforcement Department and develop strategies to respond effectively.
  • Assess protocols, procedures, equipment and maintenance procedures and revise as necessary.
  • Respond to and resolve high-level and complex complaints/inquiries from citizens, consultants, contractors, utilities, and regulatory agencies.
  • Ensure compliance with all applicable federal, state laws, local ordinances, rules, and regulations.
  • Coordinate and oversee daily administrative and financial operations.
  • Perform highly advanced and complex oversight activities for daily operations.
  • Establish short and long-term goals and manage the implementation of goals, policies, and procedures.
  • Respond to high-level, complex inquiries and complaints.
  • Assign projects and evaluate progress.
  • Assess need for new programs.
  • Represent the program with internal and external stakeholders and provide technical expertise.
  • Identify areas that are in need of change and develop strategies to implement needed changes.
  • Lead special projects to improve services and operations.
  • Assess budgetary needs and make recommendations to leadership.
  • Evaluate division budget requests.
  • Make presentations to City management on code enforcement issues.
  • Supervise assigned personnel.
  • Schedule, assign, and check work.
  • Appraise employee performance and review evaluations by subordinate supervisors.
  • Coordinate training and development opportunities.
  • Enforce personnel rules and regulations and work behavior standards firmly and impartially.
  • Counsel, motivate, and maintain harmony.
  • Interview applicants and recommend hire, terminate, transfer, discipline, or other employee status changes.
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