Cocktail Server (Day Shift)

Rail City Casino • Sparks, NV

1d • Onsite

About The Position

Provides beverage service to guests in prompt, courteous manner, taking steps to ensure superior level of customer satisfaction and inspire future patronage. This role involves interacting with guests, promoting casino programs, and ensuring a positive customer experience.

Requirements

• Must be 21 years of age to be in compliance with state/governmental liquor laws.
• Minimum 1 year prior cocktail serving experience preferred.
• Must be able to communicate effectively in English language.
• Working knowledge of alcoholic drinks.
• Ability to represent property with a friendly, positive, helpful approach.
• Ability to meet company grooming, hygiene and appearance standards.
• Ability to interact with management, employees and guests in an efficient, effective, courteous manner.
• Gaming Control Board Registration

Responsibilities

• Provides customer service to Pioneer Crossing guests in efficient, courteous manner, endeavoring to remember frequent players and establish personal contact in order to make guest feel comfortable and welcome.
• Understands and promotes the player tracking program and other casino promotions.
• Takes and delivers drink orders accurately from customers in casino.
• Ensures that customers are playing at the slot machines with minimum bet or greater prior to serving drinks.
• Gives drink order requests to bartender.
• Removes empty glasses and bottles from casino area. Empties ashtrays, cleans ashes and spills on slot machines.
• Complies with all Federal, state, and local laws pertaining to alcohol and safety.
• Reports or corrects unsafe work environment conditions immediately upon discovery to uphold safety and cleanliness in the work environment.
• May be asked to assist with Jackpot payouts.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed