COCKTAIL SERVER

CASINO FANDANGOCarson City, NV
Onsite

About The Position

Casino Fandango is looking for an energetic and guest-focused Cocktail Server to join our Beverage team! As a Cocktail Server, you will provide friendly, efficient beverage service to guests throughout the casino gaming floor. This position plays an important role in creating a welcoming and enjoyable guest experience while supporting the overall operations of the Beverage Department.

Requirements

  • Must be at least 21 years of age.
  • Must successfully complete required alcohol certification training.
  • Excellent verbal and written communication skills.
  • Ability to read, write, speak, and understand the English language.
  • Must maintain a professional and well-groomed appearance in accordance with company standards.
  • Ability to interact professionally and effectively with guests, team members, and all levels of management.
  • Must be dependable, organized, and able to work independently with minimal supervision.
  • Ability to work in a fast-paced environment while maintaining excellent guest service.

Nice To Haves

  • Previous cocktail serving, beverage service, hospitality, or customer service experience is preferred.
  • Experience with the InfoGenesis system is a plus.

Responsibilities

  • Greet guests in a friendly and professional manner while taking and delivering beverage orders throughout the casino floor.
  • Provide prompt, courteous, and attentive beverage service.
  • Accurately enter beverage orders using the InfoGenesis point-of-sale system; previous experience with InfoGenesis is a plus.
  • Work closely with assigned bartenders to ensure beverage orders are prepared and delivered accurately and efficiently.
  • Maintain a clean, organized, and fully stocked cocktail service station.
  • Monitor assigned service areas and proactively assist guests with beverage needs.
  • Work independently while managing multiple guest requests in a fast-paced environment.
  • Maintain composure, professionalism, and a positive attitude during busy or potentially stressful situations.
  • Maintain a positive and professional demeanor when interacting with guests, fellow team members, and management.
  • Accept coaching and performance feedback in a professional manner.
  • Follow all company policies, procedures, and established service standards.
  • Perform other duties as assigned.
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