Cocktail Server

ROLLING HILLS CASINO•Corning, CA

22h•$15 - $15•Onsite

About The Position

As a Cocktail Waitress in a dynamic casino environment, you will be responsible for providing exceptional service to guests while ensuring a high level of guest satisfaction. Your primary duties will include taking drink orders, serving cocktails and beverages, and maintaining a friendly and engaging demeanor. You will navigate the gaming floor and various entertainment areas while communicating with guests and delivering prompt service.

Requirements

Minimum 21 years of age
Completion of Orientation and safety training
Additional trainings as assigned
Black nonslip shoes
Demonstrate excellent interpersonal, problem solving, and customer service skills.
Must show the ability to work under team management approach.
Must be willing to work any shift and weekends.
High School Diploma or General Education Degree (GED) preferred.
Must have basic computer aptitude and excellent customer service skills.
Must complete and pass testing for California Responsible Beverage Service certification within 60 days of hire.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Gaming license issued by the Paskenta Gaming Commission.
RBS certification as trained at Rolling Hills Casino.
Must obtain Title 31 certification as trained by Rolling Hills Casino.
State issued Driver’s license.

Nice To Haves

Bilingual English/Spanish strongly preferred.

Responsibilities

Sell alcoholic beverages and food to guests following established guidelines.
Serve and refill complimentary beverages to guests.
Deliver food items to guests on the casino floor.
Remove dirty dishes and glassware from the casino floor as well as both occupied and unoccupied bar tables.
Maintain a clean and stocked work area.
Prepare fruit and vegetables for cocktail garnishes.
Cleans and neatly stocks beverage stations with respective inventory.
Transport and change soda bibs throughout the casino.
Safely operate a dishwashing machine.
Operates, balances, and reconciles cash & credit card transactions, and follow proper procedures for closing and balancing till.
Able to maintain a positive and professional team atmosphere with fellow staff.
Relay any complaints, problems or positive remarks to Food and Beverage Shift Manager or Shift Supervisor.
Other duties as assigned.