Cocktail Server

ROLLING HILLS CASINOCorning, CA
$15 - $15Onsite

About The Position

As a Cocktail Waitress in a dynamic casino environment, you will be responsible for providing exceptional service to guests while ensuring a high level of guest satisfaction. Your primary duties will include taking drink orders, serving cocktails and beverages, and maintaining a friendly and engaging demeanor. You will navigate the gaming floor and various entertainment areas while communicating with guests and delivering prompt service.

Requirements

  • Minimum 21 years of age
  • Completion of Orientation and safety training
  • Additional trainings as assigned
  • Black nonslip shoes
  • Demonstrate excellent interpersonal, problem solving, and customer service skills.
  • Must show the ability to work under team management approach.
  • Must be willing to work any shift and weekends.
  • High School Diploma or General Education Degree (GED) preferred.
  • Must have basic computer aptitude and excellent customer service skills.
  • Must complete and pass testing for California Responsible Beverage Service certification within 60 days of hire.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Gaming license issued by the Paskenta Gaming Commission.
  • RBS certification as trained at Rolling Hills Casino.
  • Must obtain Title 31 certification as trained by Rolling Hills Casino.
  • State issued Driver’s license.

Nice To Haves

  • Bilingual English/Spanish strongly preferred.

Responsibilities

  • Sell alcoholic beverages and food to guests following established guidelines.
  • Serve and refill complimentary beverages to guests.
  • Deliver food items to guests on the casino floor.
  • Remove dirty dishes and glassware from the casino floor as well as both occupied and unoccupied bar tables.
  • Maintain a clean and stocked work area.
  • Prepare fruit and vegetables for cocktail garnishes.
  • Cleans and neatly stocks beverage stations with respective inventory.
  • Transport and change soda bibs throughout the casino.
  • Safely operate a dishwashing machine.
  • Operates, balances, and reconciles cash & credit card transactions, and follow proper procedures for closing and balancing till.
  • Able to maintain a positive and professional team atmosphere with fellow staff.
  • Relay any complaints, problems or positive remarks to Food and Beverage Shift Manager or Shift Supervisor.
  • Other duties as assigned.
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