Cocktail Server

Lucky Eagle Casino•Rochester, WA

1d•Onsite

About The Position

The Cocktail Server position works under the direct supervision of the F&B Supervisors. This person must have good communication skills as well as the ability to push and pull a moderate amount of weight. The F&B Cocktail Server will be responsible for welcoming and creating the first impression for our guests, will serve beverages, accepts money and make change, stocks supplies, assists Bartender as needed. They must ensure food quality and uphold high food safety and health standards. This is a fast-paced position with continual customer contact. The Cocktail Server is proficient in multiple outlets of F&B and may/will be expected to work in multiple locations. This position serves as a dual rated position and may/will be assigned multiple positions within the F&B department such as Server and Busser. This position ensures the confidentiality, security and accuracy of guest’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required. A neat, well-groomed professional appearance is essential at all times.

Requirements

Must be at least 21 years of age or older
Ability to obtain and retain a Washington State Class II Gaming License
Successfully pass a pre-employment drug screen
Must know State and County sanitation procedures
Obtain and retain a Washington State Food Handlers Permit
A Washington State Liquor License required
A pleasant personality
Team oriented
Enjoys working with in a fast-paced environment
Will comply with all Lucky Eagle Casino & Hotel Policies and Procedures, daily memorandums, chemical labels, and other instructions

Nice To Haves

Previous hospitality experience preferred
Serve Safe Permit is preferred

Responsibilities

Welcoming and creating the first impression for our guests
Serving beverages
Accepting money and making change
Stocking supplies
Assisting Bartender as needed
Ensuring food quality and upholding high food safety and health standards
Ensuring the confidentiality, security and accuracy of guest’s records
Promoting positive guest and team member relations
Maintaining the cleanliness of the Casino floor (picks up glasses, empties ashtrays, etc.)
Stocks and maintains self-serve beverage stations
Works safely and efficiently, utilizing safe equipment, techniques, and products
Is friendly, helpful, and courteous with other Team Members and guests
Is at workstation on time and prepared to begin work at scheduled time
Performs other duties as assigned