Cocktail Server

HEI Hotels & Resorts•Dallas, TX

8d•Onsite

About The Position

Serve guests in a hospitable manner to ensure a positive guest experience. This role involves hospitably greeting, preparing, and serving drinks to guests according to HEI Hotels and Resorts beverage service standards. The position requires adherence to all State, Federal, and Corporate requirements pertaining to serving alcoholic beverages. Responsibilities include preparing the station for readiness before opening and closing each shift, following all cash handling and bank operating procedures, and performing all side work duties according to schedules. The role also requires compliance with attendance rules and availability to work on a regular basis, as well as performing any other job-related duties as assigned.

Requirements

Hotel experience preferred.
Ability to establish and maintain effective working relationships with associates, customers, and patrons.
Ability to use point of service computer.
Full knowledge of state liquor laws.
Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
Prepare station for readiness prior to opening and closing of each shift.
Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
Perform all side work duties according to side work schedules.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.