Cocktail Server Seasonal- Cascades Pool Winstar World Casino & Resort

Legends Global•Thackerville, OK

13h•$4•Onsite

About The Position

Must be at least 18 years of age and possess a valid ABLE Alcohol license. Opportunities for continued employment may be available to employees who demonstrate strong performance throughout the season. LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! Cascades Pool Cascades is Winstar’s 5-acre pool complex featuring an array of luxurious amenities and experiences. Laid out across two tiers, Cascades is inspired by natural elements that adjoin to provide a unique pool experience with an intimate lounge and cabana spaces in between. As an all-encompassing outdoor experience tailored to casino guests, Cascades offers three large outdoor bars and personal service buildings located to serve different areas of the complex – the Mid Bar, the Elite Bar, and the centerpiece Grand Main Bar. Each provides a perfect place to kick back, grab some food and a drink and enjoy this amenity to the fullest.

Requirements

High school diploma or equivalent.
Minimum of one (1) year of experience in a service-oriented environment.
Ability to follow directions and perform job duties effectively.
Proven experience as a Cocktail Server, Bartender, or similar role.
Knowledge of cocktails and mixed drinks.
Excellent customer service and interpersonal skills.
Ability to handle cash transactions accurately.
Physical stamina and ability to carry heavy trays.
Strong communication skills.
Ability to retain and recite menu details.
Ability to work long hours and flexible shifts, including mornings, nights, weekends, and holidays.
Ability to succeed in a fast-paced environment.
Maintain personal hygiene and a well-groomed appearance.
Ability to work independently or as part of a team.
Willingness to go above and beyond to exceed guest expectations.
Ability to listen effectively and follow supervisor instructions.
Ability to work under pressure while maintaining a positive attitude.
Ability to read, speak, and write in English to communicate with guests.
Oklahoma ABLE License
Server training certificate

Responsibilities

Greet all guests with enthusiasm and friendliness to create a welcoming first impression.
Interact with guests to ensure satisfaction and deliver personalized service that exceeds expectations.
Serve food, soda, water, wine, draft beer, and bottled beer.
Use a handheld POS system to take orders and process payments accurately.
Work as a team with fellow associates and other service departments throughout the casino.
Support service staff by clearing/cleaning tables and running food.
Complete opening, closing, and assigned side work duties.
Maintain knowledge of all food, beverage, and retail outlets within the casino.
Ensure guests are satisfied with their meals and overall service.
Check on guests consistently to ensure they have everything they need.
Respond appropriately to guest requests and communicate needs to the server or supervisor.
Maintain overall cleanliness of the restaurant and service areas.
Perform general cleaning tasks to comply with health and safety standards.
Complete other duties as assigned by the supervisor.