Part-Time Coaching Specialist

Braven•New York, NY

2d•$30•Remote

About The Position

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation. Braven is hiring a part-time Coaching Specialist who will be a critical part of the Accelerator's success, directly influencing the professional growth of our volunteer Leadership Coaches (LCs) and, by extension, the Fellows they mentor. Through a blend of targeted feedback, one-on-one coaching, and expert guidance, you will be instrumental in helping LCs master their craft and become effective leaders. You will measure your success by the positive impact your LCs have on their cohorts and their development as skilled facilitators. Your expert mentorship and guidance will be the driving force behind this growth, empowering LCs to excel in their roles and lead with confidence. This role is on the Central Delivery of the Accelerator (CDA) Team and reports directly to the Associate Director of Academic Success.

Requirements

Bachelor's Degree
Served as a Braven volunteer Leadership Coach for at least ONE semester
Demonstrated experience in teaching, instructional coaching, facilitation, or adult learning.
Ability to provide clear, actionable feedback and build trusting relationships quickly.
Strong interpersonal and coaching skills, with the ability to support and mentor volunteers and facilitators, including those with significantly more experience or seniority.
Commitment to Braven’s mission and to supporting underrepresented college students’ success.
Authorized to work in the U.S.

Nice To Haves

Experience managing and supporting facilitators, including the ability to provide clear, constructive feedback.
Exceptional customer service skills, with the ability to communicate clearly, patiently, and professionally with staff and volunteers.
Comfort using collaboration and data tools like Zoom, Google Suite, Slack, and Canvas (or similar systems).
Demonstrated commitment to building strong and welcoming cultures that help to develop others.
Exemplification of Braven’s core values.
Experience that has informed your belief in Braven’s mission and have prepared you to work with, or for, Braven’s student Fellow population.

Responsibilities

Work with a caseload of 15-20 volunteer Leadership Coaches (LCs) to coach and develop their facilitation skillset, and support them as needed.
Attend 3-5 Learning Labs a week to observe and support assigned LCs, and provide quality control. Learning Labs take place Tuesday-Friday during normal business hours as well as Tuesday-Thursday evenings across U.S time zones (Western, Central, & Eastern time). The number of live observations will be heavier towards the beginning and end of the semester and will be adjusted based on the needs of your assigned LCs.
Send timely and constructive follow-up emails after each observation.
Conduct one-on-one coaching calls with targeted LCs to provide personalized support and guidance.
Proactively correspond with and meet with LCs outside of lab hours to support their facilitation preparation and provide thought partnership.
Track LC progress and development using Braven’s internal tracking system and protocol.
Address other topics as requested by LCs, providing tailored support.
Partner with Braven teammates to build and refine scalable systems that support volunteer success.
Share insights from observations and LC data to inform product, training, and volunteer program design improvements.
Document and socialize best practices, participating actively in Braven’s knowledge-sharing ecosystem
Attend all required Coaching Specialist training sessions to stay current on best practices and program updates.