Coach

Research Foundation of The City University of New York•New York, NY

1d•$80,000 - $85,000•Onsite

About The Position

The National Center for Child Welfare Excellence, Silberman School of Social Work at Hunter College, in partnership with the New York City Administration for Children Services (ACS), will develop, implement, and evaluate transfer of learning strategies for the ACS's Office of Training and Workforce Development (OTWD). OTWD is a professional development institute focused on deepening knowledge, strengthening skills, and providing support to child welfare and juvenile justice staff. The Coach will join a dynamic team responsible for the ongoing implementation of coaching programming, reporting to Silberman leadership and working closely with ACS leadership to integrate coaching into supervisory practices. The Coach will collaborate with team members and be based on-site at the ACS Division of Youth and Family Justice.

Requirements

Master’s degree in Social Work, Counseling, Psychology, or related field
A minimum of 2 years of public and/or private agency experience working within a child welfare or juvenile justice system
A minimum of 2 years of supervisory experience in a social service setting
Ability to travel between program locations

Nice To Haves

Experience using coaching and skills such as motivational interviewing and assessment of risk and safety
Sensitivity and experience working with diverse cultural and linguistic populations
High comfort level working within juvenile detention centers
Ability to conceptualize, process, develop, and implement projects in a timely manner
Strong working knowledge of supervision and coaching on all levels
Ability to speak to large groups and experience with facilitation
Working knowledge of organizational development and change management theories and strategies
Ability to positively engage with partners at various levels of hierarchy
Ability to work as part of a team, as well as independently, to achieve necessary results
The capability to prioritize tasks and manage multiple projects at one time
Excellent oral and written communication skills
Strong organizational skills and attention to detail

Responsibilities

Support efforts to promote and establish buy-in for the vision and planning related to building a learning culture and implementing the coach approach.
Work collaboratively with ACS WI coaching team to support Supervisors to incorporate the coach approach into supervision and implement strategies to support staff to practice newly learned skills on the job.
Provide individual and group coaching, support, and feedback to program staff to support the incorporation of coaching into supervisory practices within DYFJ.
Provide onsite technical assistance to aid in implementation and ensure that best practice is being utilized consistently throughout departments.
Support the design, pilot, and implementation of coaching learning opportunities for Supervisors to support transfer of learning efforts for identified learning programs.
Create a method of developing accountability to ensure that supervisory coaching is effectively delivered.
Support the transfer of learning to enhance the effectiveness of DYFJ learning programs through the facilitation of individual and group coaching sessions, coaching collaboratives, practice labs, and skill refreshers.
Meet weekly with ACS and Silberman leadership to develop programming and sustainability strategies.
Participate in coaching sessions with colleagues to enhance own professional development.
Public speaking, as needed, regarding the initiatives described above.
Other duties as assigned.