Coach

7th Level, Inc•Scottsdale, AZ

1d•Remote

About The Position

The Coach is responsible for coaching clients over virtual meetings and calls to help them improve their sales skills using the NEPQ methodology. The Coach will be accountable for delivering high-quality coaching and training that helps clients achieve their goals and improve their performance using this methodology. In addition, the Coach is expected to assist in sales and support for live and virtual events.

Requirements

Minimum 2 years experience in Sales, Business Development, or online coaching or other relevant experience.
Proven experience leading clients or students through onboarding and educational programs.
Strong track record of providing excellent customer service.
Exceptional communication and relationship management skills, especially in high-stakes, revenue-driven environments.
High proficiency in project management.
Strong analytical and problem-solving abilities
Excellent organizational and time management skills
Proficient in Google Suite
Proficient in data analysis
Excellent creative thinking and problem-solving skills.
Ability to maintain confidentiality and exercise discretion
Ability to multitask and prioritize
Strong attention to detail
Using primarily just the fingers to make small movements such as typing (40 WPM), picking up small objects, or pinching fingers together.
Able to hear average or normal conversations and receive ordinary information.
Movements frequently and regularly required using the wrists, hands, or fingers.
Average, ordinary, visual acuity necessary to prepare or inspect documents or products.
Sedentary work; sitting most of the time.
Exerts up to 25 lbs. Of force occasionally.
Ability to apply common sense understanding, to carry out detailed instructions and to deal with problems.
Ability to perform intermediate math and analysis skills.
Knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Maintain a safe work environment by keeping work station and area clear of obstacles, debris, and clutter.
Comply with all company safety rules and security procedures.

Nice To Haves

Bachelor’s degree in Business Development, Education, or related field preferred, but equivalent experience plus high-school diploma will also be considered.

Responsibilities

Conduct discovery calls with clients, documenting their needs and developing an action plan over the course of their program to help them achieve their goals using NEPQ methodology.
Build a strong relationship with clients that encourages transparency and trust. Schedule and lead 1:1 coaching calls with clients according to action plan. Document client progress and achievements for each coaching session.
Provide coaching on a wide range of sales skills including prospecting, presentations, negotiation, closing, and account management using the NEPQ methodology.
Assess client progress and give regular feedback for improvement.
Plan, schedule, and lead group coaching calls, keeping the discourse on topic and professional.
Plan and lead group role-play activities. Document summary of group session and outcomes.
Stay up-to-date on all NEPQ and 7th Level materials and processes, completing new modules as they are released.
Continuously monitor industry trends in coaching and commit to remaining current.
Provide regular reports to leadership on client feedback, successes, and struggles, as well as suggestions for improvement to the program.
Perform other miscellaneous functions and special projects as assigned.