(USA) Coach/Ops Mgr Trainee
About The Position
This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It also models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, develops and implements action plans to correct deficiencies, and provides process improvement leadership. The role drives financial performance and sales by reviewing Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses. It monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved. Additionally, it provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset, and recruiting and developing qualified associates. The role ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
- Must complete all job-required trainings and assessments.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Models and demonstrates exceptional customer service standards to store associates.
- Drives the financial performance and sales of the designated store area.
- Provides supervision and development opportunities for hourly associates.
- Coordinates, completes, and oversees job-related activities and assignments.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
