Co Store Manager

Culture Kings•Las Vegas, NV
•Onsite

About The Position

The Co-Store Manager is a senior leadership role that shares full accountability with the Retail Store Manager for the performance and day-to-day operations of the Culture Kings store. Working as an equal leadership partner, this position co-leads the store team, owns key areas of the business, drives sales and commercial results, delivers exceptional customer experiences, and ensures the store's overall success. The Co-Store Manager aligns closely with the Store Manager on strategy and decision-making, providing consistent leadership across all trading hours, and plays a pivotal part in upholding Culture Kings' brand standards, company values and operational excellence.

Requirements

  • Minimum of 4 years' experience in a fashion retail management role, including experience as a Store Manager, Co-Store Manager or senior Assistant Store Manager.
  • Exceptional selling skills with a strong understanding of customer service.
  • Ability to meet and drive sales and KPI targets.
  • Operationally excellent and experienced with stock control and visual merchandising.
  • A natural ability to influence, coach and develop the team at an individual level, and a collaborative style suited to a shared leadership partnership.
  • An adaptable attitude to an ever-changing and growing retail environment.

Responsibilities

  • Co-own store sales targets (daily, weekly, monthly) and the store's commercial results; analyse sales metrics (ATV, UPT, conversion) and set and implement improvement strategies with the Store Manager.
  • Co-lead the store team, including recruitment, onboarding, performance management and succession planning; coach and develop team members and leaders to deliver high performance, setting the standard for service and behaviour on the floor.
  • Own a premium and consistent customer experience aligned with brand standards; act as a primary escalation point and resolve customer matters professionally and in a timely manner.
  • Share accountability for all store operations, including opening and closing procedures, stock control and visual merchandising; ensure compliance with company policies and safety requirements.
  • Prepare and approve rosters aligned to budgeted hours and trade patterns; manage labour productivity and drive cost control initiatives to deliver payroll targets.
  • Partner with the Store Manager to set store priorities and make key business decisions, ensuring aligned communication to the team and full leadership coverage across all shifts, including sole accountability for the store when the Store Manager is not on site.
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